Contact Centre Association Of Zimbabwe

Customer care is at the heart of all successful companies. It can help you develop a loyal customer base and improve relationships with your customers. Are your staff friendly and professional? Are your products and services up to scratch? Do you deliver what you promise? Give your customer a positive experience of doing business with you!!!

Contact Centre Association of Zimbabwe (CCAZ) and Chartered Institute of Customer Management (CICM) are inviting you to call in and enroll for professional training, certification and membership. We want to help answer YOUR questions about Call Centre and the Customer Service Industry. If you’re in Victoria Falls, Beit bridge, Bulawayo, Gweru, and Masvingo business catchment areas and beyond the boarders your “Customer Care is our concern.”